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Terms of Service

Last updated: October 29, 2026 · PoolManFinder.com, a service of Thriving Partners, LLC

1. What PoolManFinder Is (and Is Not)

PoolManFinder.com ("PoolManFinder," "we," "us") is a service of Thriving Partners, LLC, a Florida limited liability company. It operates an online directory and referral platform that connects homeowners ("Users") with independent pool service professionals ("Professionals"). PoolManFinder is not a pool service contractor, subcontractor, broker, agent, or employer of any Professional. We do not perform, supervise, direct, warrant, or guarantee any pool cleaning, maintenance, repair, or related work.

2. The Directory Relationship

  • Any quote, estimate, agreement, or contract for services is entered into solely between the User and the Professional.
  • PoolManFinder is never a party to any service agreement and has no responsibility for the performance, quality, pricing, timing, or outcome of any work.
  • All payments for services are made directly between the User and the Professional. PoolManFinder does not collect, hold, escrow, or process payments for pool services.

3. No Endorsement or Guarantee

Listing a Professional in the directory does not constitute an endorsement, recommendation, certification, or guarantee. While we may perform basic verification checks (such as business registration or license confirmation where provided), we make no representation that any Professional is licensed, insured, bonded, or qualified. Users are solely responsible for verifying licensing, insurance, and references before hiring.

Licensing in Florida. Pool and spa equipment installation, repair, and resurfacing require a state contractor license issued by the Florida Department of Business and Professional Regulation (DBPR); routine pool cleaning may not. Before hiring, check the Professional's license at myfloridalicense.com and ask for a current certificate of insurance (COI).

Automated photo summaries. When you upload a pool photo, an automated tool estimates pool type, size, and water condition. These summaries are rough estimates only and do not replace an on-site inspection or water test by a Professional.

4. User Content & Photo Uploads

By uploading a photo of your pool, you represent that you own or have the right to share it, and you grant PoolManFinder a non-exclusive license to show it to the local Professionals we offer your request to, for the sole purpose of preparing a quote. Do not upload images containing people, or content you do not have rights to.

5. How Requests Are Shared & Consent to Be Contacted

We offer each request to up to three (3) matched Professionals at a time. They see a preview — photo, AI summary, pool details, ZIP code and service needed — but not your name, phone number or email. Your contact details are released only to Professionals who send you a quote, and no more than three (3) Professionals can quote a request. If a matched Professional passes or does not respond within 24 hours, we may offer the preview to another local Professional.

By submitting a quote request and checking the consent box, you provide express written consent to be contacted by PoolManFinder and up to three (3) Professionals who send you a quote at the phone number and email you provided, including via automated technology, SMS, prerecorded messages, and email, regarding your request. Consent is not a condition of any purchase. Message and data rates may apply. You may revoke consent at any time by replying STOP or contacting us.

6. Professional Terms

  • Professionals are independent businesses and must maintain all licenses, permits, and insurance required in their jurisdiction.
  • Listing and viewing requests are free. Professionals pay a per-quote fee of $24 to $60, shown before sending, only when they choose to submit a quote, and no more than three (3) Professionals can quote a request. Fees are for quote-delivery services only; they are not commissions, referral fees tied to job completion, or payments for employment.
  • Fees are earned when a quote is transmitted to a User and are non-refundable once the User's contact information is unlocked, except as stated here or required by law. If both the User's phone number and email address are non-working and the Professional reports it within 72 hours of sending the quote, the Professional receives a replacement quote credit after review.
  • New Professional accounts may receive one free quote worth up to $60. The offer is limited to one per business — one per DBPR license, email domain, and login — has no cash value, and cannot be transferred or exchanged.
  • Any prepaid account balance that has not been used is refundable on request within 90 days of purchase.
  • Card payments are processed by Stripe. A Professional who pays by card authorizes Thriving Partners, LLC (PoolManFinder.com) to save the card with Stripe and charge it for future quotes the Professional chooses to send.
  • Professionals who opt in to text alerts agree to receive text messages sent using automated technology about new requests in their ZIP codes. Consent is not a condition of joining, message frequency varies, message and data rates may apply, and they may reply STOP to cancel or HELP for help at any time.
  • Professionals must comply with all applicable laws, including telemarketing and consumer-protection laws, when contacting Users.

7. Limitation of Liability

To the maximum extent permitted by law, PoolManFinder shall not be liable for any indirect, incidental, consequential, or punitive damages, including property damage, personal injury, lost profits, or disputes between Users and Professionals, arising out of or related to the platform. Our total liability shall not exceed $100.

8. Indemnification

Users and Professionals agree to indemnify and hold harmless PoolManFinder from any claims, damages, or expenses arising from (a) their use of the platform, (b) any services performed or failed to be performed, and (c) any violation of these Terms or applicable law.

9. Dispute Resolution

Any dispute with PoolManFinder shall be resolved by binding individual arbitration, and you waive the right to a jury trial or to participate in a class action. These Terms are governed by Florida law. Arbitration, and any proceeding not subject to arbitration, shall take place exclusively in Palm Beach County, Florida. Disputes between Users and Professionals must be resolved directly between those parties.

10. Changes & Contact

We may update these Terms at any time; continued use constitutes acceptance. Questions: legal@poolmanfinder.com.

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